FAQ on Window Replacement

When it comes to buying replacement windows, most people know just enough to not look stupid when talking to the replacement window salesperson, but not enough to know what to look for in replacement windows. Most window salesmen will be sure to cover the questions everyone asks, as well as insure you understand the "bells and whistles" of the replacement window they are offering. However, sometimes it is worth peeling back the surface to get some more information about the windows.

Below is a list of four elements of replacement windows that most people don't know to ask about during window discussions. These are meant to help dig deeper into the window's qualities and better understand the replacement window purchase.

1. Service Labor - Many replacement window manufacturers offer some form of a Lifetime Warranty on their windows. Whether it is "Full" "Double" "Limited" etc. the manufacturer will promise to provide any parts required to fix product that fails under warranty. However, the fine print does not always include service labor. This can be very important because one of two things happen: The manufacturer sends the broken part and the homeowner is expected to fix it, or a service tech is sent out with the non chargeable warranty part. Having the tech makes fixing the replacement window easier, but without service labor included in the warranty, the homeowner is expected to pay a service charge. This can range from $50-$85/ hour. Not having the service labor included in the warranty can make it feel liking having to pay for the replacement window twice.

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